Check out our handy FAQs to see responses to commonly asked questions

About us

CILNI provides a range of services to disabled people, including older people, people with learning disability and mental health service users.

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Pay CILNI Online

It’s quick and easy to make a one-off payment online with a debit or credit card.

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Coronavirus Information Hub

Information for service users concerned about coronavirus (COVID-19)

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Submit Payroll Hours

Submit your employee payroll hours online here.

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Video and Podcasts

Visit our video page for a range of informative and useful guidance videos on a variety of topics, including Direct Payments and User Stories.

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Direct payments and Self Directed Support

Information on all aspects of independent living and Direct Payments.

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Centre for Independent Living NI
Working together to enhance independence


  • Why choose CILNI as your payroll provider?

    -CILNI operates an Advice, Information and Advocacy service on independent living for the Health and Social Care Board as part of a one-stop-shop service for Direct Payment users across NI. -CILNI provides a range of complimentary services, besides payroll processing, to support individuals to manage their employment responsibilities through the use of Direct Payments -CILNI

    1st December 2020
  • Payroll Update

    With Christmas around the corner and in anticipation of office closures over the festive period, we are writing to ask that you send us an advance notice of any changes to your December payroll by 11th December 2020. We appreciate that this may require you to make a forecast that might later be inaccurate but

    27th November 2020
  • New Communication Access Symbol and Training

    Millions of people across the UK experience communication difficulties every day. The Communication Access Symbol and training will support inclusive communication for all. Communication Access UK is an initiative developed by the RCSLT, in partnership with several leading charities and organisations, that share a vision to improve the lives of people with communication difficulties. In an

    21st November 2020
  • Free flu jab in pharmacies for PAs

    Are you aware that because your PAs are deemed as essential, key frontline workers, they are eligible to receive a free flu vaccination.  As PAs won’t have an employer ID card or other forms of HSC registration, the letter linked below, once completed by you, will enable them to identify themselves as eligible key workers

    19th October 2020

Working to support disabled people,
choosing to take more control over their arrangements.