Check out our handy FAQs to see responses to commonly asked questions

About us

CILNI provides a range of services to disabled people, including older people, people with learning disability and mental health service users.

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Pay CILNI Online

It’s quick and easy to make a one-off payment online with a debit or credit card.

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Coronavirus Information Hub

Information for service users concerned about coronavirus (COVID-19)

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Submit Payroll Hours

Submit your employee payroll hours online here.

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Video and Podcasts

Visit our video page for a range of informative and useful guidance videos on a variety of topics, including Direct Payments and User Stories.

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Direct payments and Self Directed Support

Information on all aspects of independent living and Direct Payments.

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Centre for Independent Living NI
Working together to enhance independence


  • Advice for Informal (Unpaid) Carers and Young Carers during Covid-19 Pandemic

    While CILNI’s primary focus is on directly supporting disabled people, as an organisation we fully recognise that many of our service users have important relationships with valued family members and friends who provide essential daily support.  This DoH information is to help direct them to sources of help they could find very useful during the

    4th February 2021
  • Health and Social Care workers in NI to receive £500 recognition payment

    CILNI welcomes Health Minister, Robin Swan’s announcement that social care workers are to get a “special recognition” payment of £500 for their work during the pandemic.  He has described carers as “among the greatest unsung heroes” of the pandemic. The minister added that he recognised the payment may pose challenges for some of the lower-paid

    28th January 2021
  • Why choose CILNI as your payroll provider?

    -CILNI operates an Advice, Information and Advocacy service on independent living for the Health and Social Care Board as part of a one-stop-shop service for Direct Payment users across NI. -CILNI provides a range of complimentary services, besides payroll processing, to support individuals to manage their employment responsibilities through the use of Direct Payments -CILNI

    1st December 2020
  • Payroll Update

    With Christmas around the corner and in anticipation of office closures over the festive period, we are writing to ask that you send us an advance notice of any changes to your December payroll by 11th December 2020. We appreciate that this may require you to make a forecast that might later be inaccurate but

    27th November 2020

Working to support disabled people,
choosing to take more control over their arrangements.