Why is it Important to Interview a Personal Assistant (PA)?


When arranging care, it’s critical to interview a PA before agreeing to take them on. You need to be certain that they’re the right person for the job. An interview lets you learn a lot about them, including:


Their skills and abilities – An interview lets you assess how a PA can deal with the tasks involved in day-to-day care. They may need to be capable of taking on household chores like the cooking and cleaning. They might also be responsible for personal care, such as helping with bathing or getting dressed. You need to make them aware of what their duties will be. You also need to be confident that they can meet your expectations.


Their personality – You’ll likely be spending a lot of time with your chosen PA. In most cases they’ll be in your home at least once a day. That makes it important that the two of you get on well. An interview can help you check the chemistry between you and a PA.


Their trustworthiness – You will need to put a lot of trust in your PA. It’s their responsibility to oversee many important decisions and tasks related to your care. Sometimes, they will have the authority to speak to people on your behalf. That might include doctors or other medical professionals. Often, a PA will also shop for you, so will have access to your money. It makes no sense to place someone in a position of such trust without interviewing them first.


Their dedication – Being a PA is an important, responsible and often difficult job. It takes real dedication to work as a PA. An interview will let you judge whether providing care is someone’s job or their vocation.


Their credentials – An interview is the perfect setting to explore a PA’s qualifications and prior experience. In a friendly but formal setting, you can ensure that they’re qualified and able to meet your care needs.


Preparing for the Interview

As an interview with a PA is so important, you need to be well prepared before carrying it out. Before you even start approaching candidates, you have to have a clear picture of your own care needs. That way you’ll know what criteria your prospective PAs need to live up to.

Some of the questions you should be asking yourself are as follows:


Are you looking for 24-hour, live-in care?

Is it just certain tasks that you’re looking for help with?

What’s your current support network like? Do relatives or friends help with your care?

Are you care needs likely to change or evolve in the near future?

Do you have a condition, such as dementia or diabetes, which requires specialised care?


You should also be prepared to answer questions during the interview. Prospective PAs are likely to have queries about you and what you require of them. It’s important for everyone that you’re receptive to these questions and are able to answer them.

As well as preparing to assess the PA you’re interviewing, you should also think about the information you want to give them. That may include any house rules they’d need to adhere to. It could mean explaining your daily routine, to ensure they know how they can support you in keeping it up.