CILNI Pandemic Impact Survey August 2020

In August, CILNI surveyed over 1,500 Service Users across Northern Ireland.  The survey aimed to find out how the Covid-19 crisis is impacting on them and their social care provision.


Below is a selection of the top 10 results from the survey.


  1. 50% of the respondents receive a high level of care which means that they need support with most or all aspects of everyday life
  2. 63% of the respondents receive their social care from either physical health and disability or learning disability
  3. 54% of respondents indicated that their support needs have increased since before the pandemic
  4. 59% of respondents indicated that the support they receive from their local HSC Trust during the pandemic changed
  5. 40% of respondents reported that they have been able to use it more flexibly during lockdown
  6. 22% of respondents reported that they used their Direct Payment to employ a relative within their own household during the lockdown
  7. When asked about any changes that were made to their social care provision during the pandemic that they would like to see retained the most common responses was GREATER FLEXIBILITY.
  8. If changes were made to the social care support provided during the pandemic, the two most significant personal negative impacts reported were in mental health and social interaction
  9. 57% of respondents felt more isolated during the pandemic
  10. 49% of respondents felt more fearful when the lockdown restrictions were being lifted


View the results from the survey here